Ecommerce & D2C

At Fractics, we don't chase trends, we architect outcomes. Our AI practice is built for serious transformation: deep domain expertise, cutting-edge architecture, and operational deployment at scale.

Key Industry Challenges we are solving

AI isn’t the solution to everything but first-principles thinking often is. Fractics partners with industry leaders and ambitious disruptors to tackle complex, high-impact challenges that sit at the intersection of technology, operations, and business outcomes.

Our approach isn’t just to deploy AI; it’s to solve for value.

  • 1

    Legacy Systems Blocking Innovation

    Most enterprises are burdened with fragmented data systems, outdated architecture, and brittle workflows.

  • 2

    Slow, Manual Decision Cycles

    Critical decisions are delayed due to siloed insights, tribal knowledge, and human bandwidth bottlenecks.

  • 3

    Operational Inefficiency at Scale

    From customer support to compliance, key workflows remain human-heavy, error-prone, and slow to scale.

  • 4

    Lack of Personalization in Customer Experience

    Static funnels and one-size-fits-all interfaces hurt conversion, loyalty, and LTV.

  • 5

    Poor Forecasting & Demand Planning

    Inaccurate predictions result in stockouts, cash flow risk, and missed opportunities.

  • 6

    Disconnected Content and Growth Engines

    Content, marketing, and product teams operate in silos — limiting growth velocity.

Case Snapshots

Snapshot

Deployed a multilingual RAG assistant for a global home appliances brand:

GenAI & RAG Systems

We architect and deploy Retrieval-Augmented Generation (RAG) systems, fine-tuned to internal knowledge, policy documents, customer queries, and support histories.

Key Impact

  • Reduced L1 support volumes by 60–80%
  • Accelerated employee onboarding and internal knowledge access
Snapshot

Deployed a multilingual RAG assistant for a global home appliances brand:

GenAI & RAG Systems

We architect and deploy Retrieval-Augmented Generation (RAG) systems, fine-tuned to internal knowledge, policy documents, customer queries, and support histories.

Key Impact

  • Reduced L1 support volumes by 60–80%
  • Accelerated employee onboarding and internal knowledge access
Snapshot

Deployed a multilingual RAG assistant for a global home appliances brand:

GenAI & RAG Systems

We architect and deploy Retrieval-Augmented Generation (RAG) systems, fine-tuned to internal knowledge, policy documents, customer queries, and support histories.

Key Impact

  • Reduced L1 support volumes by 60–80%
  • Accelerated employee onboarding and internal knowledge access

What’s trending in Ecommerce & D2C

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Want to work with us?

Whether you’re a business leader navigating AI transformation or a trailblazer looking to join a global team that actually builds, we’d love to hear from you.

Contact Us